The Problem
A customer in Banbridge was experiencing a fault with their hot water supply from their Gas Combi boiler. Given the boiler's age, it was determined that repairing it was not economically viable, necessitating a replacement.
The Solution
Initial Assessment and Diagnosis
We conducted a detailed assessment of the faulty Gas Combi boiler. It was concluded that the best course of action was to replace the outdated boiler with a new, more efficient model.
Comprehensive Replacement and Upgrade
To address the customer's needs, Iveagh Heating implemented the following:
Installation of a New Ideal Boiler: A new Ideal boiler with a 10-year warranty was installed to provide reliable and efficient heating.
System Flushing: The entire heating system was flushed to remove any debris and improve efficiency.
Installation of Additional Components: A magnetic filter, gas strainer, and automatic bypass were fitted to enhance the system's performance and longevity.
Implementation
The installation and system upgrade were carried out efficiently, ensuring minimal disruption to the customer's daily routine. The new Ideal boiler was installed with care, and the additional components were seamlessly integrated into the system.
Results
Customer Satisfaction
The customer was extremely satisfied with the new Ideal boiler and the comprehensive system upgrade. The hot water supply issue was resolved, and the new boiler provided reliable and efficient heating.
System Performance and Longevity
With the installation of the new boiler and additional components, the heating system now operates at optimal efficiency. The 10-year warranty on the Ideal boiler provides peace of mind for the customer.
Image below left demonstrating blockage caused to heat exchanger mainly due to no magnetic filter installed. Image below right showing how the inside of a heat exchanger should be.

Conclusion
By installing a new, reliable boiler and enhancing the system's performance, they significantly improved the customer's experience and satisfaction.
For more information about Iveagh Heating and our services, visit our website at www.iveaghheating.co.uk or contact us directly for any plumbing and heating needs.
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