The Problem
A customer in Banbridge reached out to Iveagh Heating with a persistent issue involving their Gas Combi boiler. The system required constant topping-up and frequently locked itself out due to a low water pressure fault. Despite the customer's thorough search for leaks, no evidence of a leak could be found.
The Solution
Initial Assessment and Diagnosis
Upon attending the customer's property, we conducted a detailed assessment of the Gas Combi boiler. It was determined that the Pressure Relief Valve (PRV) inside the boiler was malfunctioning, leading to the frequent loss of water pressure.
Comprehensive Repair and Maintenance
To resolve the issue, Iveagh Heating implemented the following actions:
Replacement of the Pressure Relief Valve: The faulty PRV was replaced to prevent further pressure loss.
Boiler Service: A full service of the boiler was carried out to ensure all components were functioning optimally and to prevent future issues.
Implementation
The repair and maintenance were executed efficiently, ensuring minimal disruption to the customer's routine. The replacement of the PRV and the comprehensive boiler service restored the system's reliability.
Results
Customer Satisfaction
The customer was highly satisfied with the prompt and effective solution. The Gas Combi boiler no longer experienced pressure loss or lockout issues, providing peace of mind and reliable performance.
System Performance
With the new PRV and the completed service, the boiler now operates smoothly without any need for constant topping-up or concerns about hidden leaks.
Iron Oxide build up in pressure relief valve
Conclusion
We resolved the persistent low water pressure issues successfully. By accurately diagnosing the problem and providing a thorough repair and service, we ensured the system's reliability and the customer's satisfaction.
For more information about Iveagh Heating and their services, visit our website at www.iveaghheating.co.uk or contact us directly for any plumbing and heating needs.
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